CSP Day 26 · Human Factors & Safety Culture

本课目标 | Learning objectives

5 题至少答对 4 题，并说清每题依据
把错题归为「词不懂 / 问句读错 / 依据不足」三类之一
说出本块学到的三条可迁移结论

Get at least 4 of 5 right and justify each

Sort each miss into wording, question stem, or evidence

State three transferable takeaways from this block

上传个人图片（可选）/ Add a photo (optional)

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五题复盘 | Five-question recap

选出答案并提交，查看解析与依据。/ Pick an answer, submit, and read the rationale.

1. 操作工想按停止按钮却按了旁边的启动按钮，属于哪一类？

An operator meant to press stop and pressed start instead. Which category is this?

A. Mistake 错误 Mistake (wrong rule or knowledge) B. Slip 失误 Slip (attention break in execution) C. Violation 违规 Violation (deliberate departure) D. Lapse 遗忘 Lapse (memory drop)

2. 哪一类偏差应当优先用系统改进而不是处罚来应对？

Which deviations should be answered with system improvement rather than discipline?

A. 只有鲁莽行为 Only reckless conduct B. 人误与可接受的风险行为 Human error and acceptable at-risk behaviour C. 所有违规 All violations D. 所有造成损失的事件 All events that cause loss

3. 程序要求两人确认，但现场只有一人当班，工人自行完成。这属于？

A procedure requires two people to verify, but only one is on shift and the worker proceeds alone. This is?

A. 例外性违规 Exceptional violation B. 情境性违规 Situational violation C. 失误 Slip D. 错误 Mistake

4. 判断一家公司安全文化，最有效的一组观察是？

Which set of observations best indicates safety culture?

A. 标语数量、培训小时、宣传栏更新频率 Number of slogans, training hours, how often the board is updated B. 未遂报告量、报告后被追责的比例、事故后资源投入 Near-miss reporting volume, share of reports that end in blame, resources released after an incident C. 事故总数、赔付金额、罚款次数 Total incidents, claim costs, number of fines D. 氛围问卷得分、员工满意度、离职率 Climate survey scores, employee satisfaction, turnover rate

5. 两年无事故之后，跳过确认被全班组当作正常做法。这一机制的名称是？

After two clean years, skipping the check becomes normal for the whole crew. What is this mechanism called?

A. 风险补偿 Risk compensation B. 偏差正常化 Normalization of deviance C. 群体极化 Group polarisation D. 目标置换 Goal displacement

错因归类 | Sort your misses

把人误当违规：没先用「他能否复述正确步骤」这一问 → 每题先分类再选措施Mistaking people for violations: not first asking "can he restate the correct steps?" → classify first, then choose the control
措施只落在人身上（再培训、警告、加巡检）→ 检查措施是否改到了界面、排班或程序Controls landing only on people (retraining, warnings, more inspections) → check whether the fix changed the interface, schedule, or procedure
把氛围问卷当文化：问卷是表层快照 → 文化看报告量、追责比例、资源投入Mistaking climate surveys for culture: a survey is a surface snapshot → culture shows in reporting volume, blame ratios, and resource investment

接下来学什么：下一块（Day 27–31）把前 26 天的模型与术语压成一张能用的公式表，并建立你自己的备考循环：率、严重度、剂量三类计算，加上「怎么记、怎么纠错」的操作方法。
Next block (Days 27–31) compresses the first 26 days into a usable formula sheet and builds your study loop: rate, severity and dose calculations, plus the mechanics of remembering and correcting errors.

学习打卡与笔记 | Progress & notes

完成 BCSP 官方自测并记录结果 / Complete the BCSP self-assessment 建立公式表与英文术语表 / Create the formula sheet and glossary 完成情景题与两道巩固题 / Complete the scenario and both review prompts 通读蓝图 PDF 的领域与权重 / Read the blueprint domains and weights

已完成 0/4 项 / 0/4 tasks complete

连续学习 / Learning streak: 0 天 / 0 days

进度保存在当前浏览器，不会自动跨设备同步。/ Progress is stored in this browser only.

PNG 学习记录预览；可长按图片保存 / PNG card preview; long-press to save

可靠来源 | Official references

BCSP — CSP Examination Blueprint (CSP11)

BCSP — Official Self-Assessments

BCSP — Certified Safety Professional (CSP)

Pearson VUE — CSP 考试预约 / Scheduling

本课为一般性学习资料，不替代现场专业评估、法规要求或组织程序。/ Educational content only.

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