CSP DAILY LEARNING · LEGAL

退款政策 | Refund Policy

生效日期 / Effective date:2026-11-05。数字内容,售出后不予退款。Digital content — all sales are final.

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1. 退款政策 | Our policy

本站销售的是即时交付的数字学习内容(Day 293–366 解锁),具有可立即完整消费、易复制的特殊属性。因此,付款并成功兑换后不予退款、不退换、不支持无理由取消。The Site sells instantly delivered digital study content (Day 293–366 unlock) that can be fully consumed and copied immediately. Therefore, once payment is completed and the code redeemed there are no refunds, returns or no-questions-asked cancellations.

为避免误购,我们做了两层保障:① 免费开放 Day 1–292(约 80% 内容),你可以在付费前充分了解课程质量与形式;② 付费范围、价格、包含内容均在定价页与本政策中明示。请在确认后再付款。

The Site sells instantly delivered digital study content (Day 293–366), which by nature cannot be "returned". All sales are final once payment is completed and the code is redeemed. To avoid mistaken purchases, Day 1–292 (~80% of the course) is free and the paid scope, prices and deliverables are fully disclosed on the Pricing page — please review before paying.

2. 即时交付确认 | Immediate delivery consent

付款成功并兑换后,付费内容立即解锁交付。你在购买时确认:要求立即交付数字内容,并因此放弃适用于你所在地区的法定无理由撤回/冷静期权利(如欧盟《消费者权利指令》项下的 14 天撤回权)。这一确认在结账弹窗、服务条款与本政策中均有明示。

Upon redemption, the content is delivered immediately. At purchase you expressly consent to immediate delivery and acknowledge that you lose any statutory right of withdrawal (e.g. the 14-day EU cooling-off period) once delivery begins. This is disclosed in the checkout dialog, the Terms of Service and this policy.

3. 仅有的退款例外 | The only exceptions

以下情形不适用"售出后不退",经核实后我们全额退款(原路退回,通常 5–10 个工作日到账):The following exceptions override "all sales are final"; after verification we issue a full refund to the original payment method (usually arriving within 5–10 business days):

  1. 重复扣款:同一订单被扣款多于一次;Duplicate charge: the same order was charged more than once;
  2. 持续无法访问:因本站技术故障,你在付款后连续 7 天无法访问已购内容,且我们未能修复;Prolonged inaccessibility: due to a technical failure on our side, you cannot access paid content for 7 consecutive days after payment and we failed to fix it;
  3. 严重不符:内容与定价页及条款的描述严重不符。Material discrepancy: the content materially differs from its description on the Pricing page and in the Terms.

申请方式:邮件至 xiaohai5240@outlook.com,标题注明「退款 Refund」,附订单号(Paddle 收据 / 面包多订单);我们 5 个工作日内回复核实结果。海外订单退款由 Paddle.com(记录商户)处理,中国大陆订单由面包多处理。

Exceptions (full refund after verification): duplicate charges; content inaccessible for 7 consecutive days due to our technical failure; material discrepancy from the Pricing page description. Email xiaohai5240@outlook.com with "Refund" and your order number; we respond within 5 business days. Overseas refunds are processed by Paddle.com, mainland China orders via Mianbaoduo.

4. 退款后会发生什么 | After a refund

Your code becomes refunded and invalid; paid access is revoked on your next page load (cloud entitlement is the source of truth). Free content and progress are unaffected.

5. 拒付提醒 | A note on chargebacks

遇到问题请先联系我们——重复扣款与访问故障都在例外范围内,一个工作日内就能响应。直接向银行发起拒付会拖慢流程(最长 120 天),也可能导致账号被支付平台风控限制。

Please contact us first — duplicate charges and access failures are covered exceptions and get a same-day response. Card chargebacks can take up to 120 days and may cause your payment provider to restrict the account.

相关页面 / Related: 条款 Terms · 隐私 Privacy · 定价 Pricing