业务连续性与灾后恢复 · 情景应用 | Business Continuity & Recovery · Scenario in Action

本课目标 | Learning objectives

1. 按三步走完一个场景，并说出每一步的依据
2. 区分「更有效」与「更先做」两类答案
3. 把结论写回自己的术语表

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场景走一遍 | Walk the scenario

暴雨内涝，厂区进水约 40 cm，配电室、包装线与成品库受淹。洪水退去第三天，管理层开会要求「明天全线复工，先把本周订单赶回来」。你手上有一份灾前做的 BIA，还有一支已连续加班两天的维修队。你是 EHS 经理。

A storm flood put 40 cm of water through the plant: the electrical room, packaging line and finished-goods warehouse. Three days after the water receded, management wants a full restart tomorrow to recover the week's orders. You have a pre-event BIA and a maintenance crew already on its second day of overtime. You are the EHS manager.

1. 第一步：先谈人，再谈产——用 BIA 把「全线复工」翻译成「先恢复哪三条关键流程」。现场先做人员清点与状态确认（连续加班、家中受灾、涉水作业后的皮肤伤口），明确恢复期工时上限与轮换；同时把「不能碰」的区域划出来（配电室、地坑、密闭空间），任何人不得单独进入。 — Step 1 — people before production: use the BIA to translate 'full restart' into 'which three critical processes first'. Confirm headcount and fitness — overtime, flooded homes, skin wounds from wading — and set shift caps and rotation. Cordon the no-entry areas: electrical room, pits, confined spaces; nobody enters alone.
2. 第二步：四项评估逐项做，用数据说话——请第三方做结构快速评估（沉降、墙体裂缝、屋面与悬吊管道）；电气由持证电工对每台浸水设备做烘干+绝缘电阻与接地连续性测试，不合格的挂牌隔离；燃气管线试压检漏，储罐测液位与基础沉降；水患区域做霉菌与污水污染评估，浸水物料与保温材料按废物处置。任一项不合格，就只恢复不受影响的那一段，不全线开。 — Step 2 — four assessments, with data: a structural walkthrough by a competent party — settlement, wall cracks, roof and suspended piping; a licensed electrician dries and insulation-tests every flooded unit and checks grounding continuity, tagging failures out of service; gas lines pressure-tested and leak-checked, tanks checked for level and base settlement; mould and sewage assessment in flooded areas, with soaked stock and insulation disposed of as waste. Any failed item means a partial restart only.
3. 第三步：书面放行 + 恢复期风险管控——形成复工许可（逐系统签字，安全与生产双签），列明「可复产范围/禁止上电清单/复检周期」。同步发布恢复期专项规定：临时电缆架空并带漏电保护、发电机置于室外上风向并装 CO 报警、拆除与动火须开票、涉水作业配防水靴与手部防护、每日班前会讲当日新风险；并把所有加班、检测、清运、停产的工时与票据归口到索赔档案。 — Step 3 — written clearance plus recovery controls: issue the restart permit with per-system signatures from safety and operations, listing what may run, what must stay de-energized and the re-check interval. Publish recovery rules: temporary cables overhead with RCD protection, generators outdoors and downwind of air intakes with CO alarms, permits for demolition and hot work, waterproof boots and hand protection for wading work, a daily briefing on the day's new hazards — and route every overtime hour, test, disposal and downtime record into the claim file.

走完这三步再往下答题；答案不是背出来的，是按步骤推出来的。/ Work the three steps before answering — the answer is derived, not recalled.

情景自测 | Scenario check

情景判断Scenario judgement

这道题考什么：考复工的前提条件。
Tests the precondition for restart.

管理层要求明天全线复工，你的第一动作是？

Management wants a full restart tomorrow. Your first move?

自编练习题，不是 BCSP 官方真题，也不能用来预测分数。 / Original practice item, not an official BCSP exam question.

动手练 | Practice

1. 起草一份「复工许可」表单模板。
Draft a restart permit template.

学习打卡与笔记 | Progress & notes

已完成 0/4 项 / 0/4 tasks complete

进度保存在当前浏览器，不会自动跨设备同步。/ Progress is stored in this browser only.

可靠来源 | Official references

BCSP — CSP Examination Blueprint (CSP11)

BCSP — Official Self-Assessments

BCSP — Certified Safety Professional (CSP)

Pearson VUE — CSP 考试预约 / Scheduling

本课为一般性学习资料，不替代现场专业评估、法规要求或组织程序。/ Educational content only.